Information for Referring Trainers and Behaviourists

As a professional trainer, you’re bound to come across many of the following situations:

  • You notice one of your Puppy School students is ‘different’ to the rest of the class
  • You suspect that one of your students is suffering from an anxiety disorder
  • One of your students is struggling to learn simple behaviours like basic obedience
  • Clients complain that they struggle to keep their dog under threshold, even with heavy management
  • One of your long-term students stops improving, despite high-level training
  • A client wants help with their dog who chews through walls during storms
  • You receive an enquiry about a dog with severe repetitive behaviours
  • One of your students struggles to sit still

Or, you just need a second opinion on a difficult case.

Many of these animals may be suffering from anxiety or other form of mental health disorder that may be impeding their ability to learn, think clearly and make good choices.

By referring these cases to one of our behaviour veterinarians you are ensuring that your student’s medical needs are also being addressed as a part of the overall behaviour management plan.

Only once the underlying emotional dysfunction is addressed can some of these animals truly achieve their full behavioural potential.

Referring a Case

If you are referring a case to one of our behaviour veterinarians, please provide us with either a verbal or written (preferred) account of the techniques that you have been working on with your client and their pet, preferably at least a week before they are booked in to see us.

If you have a specific preference for who you would like your client to see, please let us know, otherwise they will be offered the first available appointment.

We strive to collaborate with you, the referring trainer as much as possible throughout the entire process. We keep you closely involved in the management of any case that is referred by updating you on the patient’s progress after each consultation. We make a point of advising clients to continue seeing you for behaviour modification both during and after medical treatment, and highly value your feedback after each session as this will help direct our treatment plan.


If you have a case that you would like to refer, if you aren’t sure if a specific case requires a behaviour veterinarian’s opinion, or even if you just want to have a general chat with one of our staff, then please feel free to drop us a line. Alternatively, you can give your clients our details and they can contact us directly.

If you would like to discuss the possibility of being referred cases for behaviour modification or training we would love for you to contact us to have a chat.